Monitor and control the process against the plan for performing the process and take appropriate corrective action.

The purpose of this generic practice is to perform the direct day-to-day monitoring and controlling of the process. Appropriate visibility into the process is maintained so that appropriate corrective action can be taken when necessary. Monitoring and controlling the process involves measuring appropriate attributes of the process or work products produced by the process.

Refer to the Project Monitoring and Control process area for more information about monitoring and controlling the project and taking corrective action.

Refer to the Measurement and Analysis process area for more information about measurement.

Subpractices

1.    Measure actual performance against the plan for performing the process.

The measures are of the process, its work products, and its services.

2.    Review accomplishments and results of the process against the plan for performing the process.

3.    Review activities, status, and results of the process with the immediate level of management responsible for the process and identify issues. The reviews are intended to provide the immediate level of management with appropriate visibility into the process. The reviews can be both periodic and event driven.

4.    Identify and evaluate the effects of significant deviations from the plan for performing the process.

5.    Identify problems in the plan for performing the process and in the execution of the process.

6.    Take corrective action when requirements and objectives are not being satisfied, when issues are identified, or when progress differs significantly from the plan for performing the process.

There are inherent risks that should be considered before any corrective action is taken.

Corrective action may include the following:

·   Taking remedial action to repair defective work products or services

·   Changing the plan for performing the process

·   Adjusting resources, including people, tools, and other resources

·   Negotiating changes to the established commitments

·   Securing change to the requirements and objectives that have to be satisfied

·   Terminating the effort

7.    Track corrective action to closure.