Process
Areas
(staged)

Level 2
 
RM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VE
 VA
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5
 
OID
 CAR

 SP 1.1 Select Defect Data for Analysis
Process AreaCAR
Level5
GoalSG 1
PracticeSP 1.1

Select the defects and other problems for analysis.

Typical Work Products

1.    Defect and problem data selected for further analysis

Subpractices

1.    Gather relevant defect or problem data.

Examples of relevant defect data may include the following:

·   Defects reported by the customer

·   Defects reported by end users

·   Defects found in peer reviews

·   Defects found in testing

  

Examples of relevant problem data may include the following:

·   Project management problem reports requiring corrective action

·   Process capability problems

·   Process duration measurements

·   Earned value measurements by process (e.g., cost performance index)

·   Resource throughput, utilization, or response time measurements

  

Refer to the Verification process area for more information about work product verification.

Refer to the Quantitative Project Management process area for more information about statistical management.

2.    Determine which defects and other problems will be analyzed further.

When determining which defects to analyze further, consider the impact of the defects, their frequency of occurrence, the similarity between defects, the cost of analysis, the time and resources needed, the safety considerations, etc.

Examples of methods for selecting defects and other problems include the following:

·   Pareto analysis

·   Histograms

·   Process capability analysis

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Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP 
 
OID
Project
management
 
PP
 PMC
 SAM 
 
IPM
 RSKM
 
QPM
Engineering
 
RD
 RM
 TS
 PI
 VE
 VA
Support
 
CM
 PPQA
 MA
 
DAR
 CAR