Process
Areas
(staged)

Level 2
 
RM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VE
 VA
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5
 
OID
 CAR

 SP 1.2 Objectively Evaluate Work Products and Services
Process AreaPPQA
Level2
GoalSG 1
PracticeSP 1.2

Objectively evaluate the designated work products and services against the applicable process descriptions, standards, and procedures.

Typical Work Products

1.    Evaluation reports

2.    Noncompliance reports

3.    Corrective actions

Subpractices

1.    Select work products to be evaluated, based on documented sampling criteria if sampling is used.

2.    Establish and maintain clearly stated criteria for the evaluation of work products.


The intent of this subpractice is to provide criteria, based on business needs, such as the following:

·   What will be evaluated during the evaluation of a work product

·   When or how often a work product will be evaluated

·   How the evaluation will be conducted

·   Who must be involved in the evaluation

3.    Use the stated criteria during the evaluations of work products.

4.    Evaluate work products before they are delivered to the customer.

5.    Evaluate work products at selected milestones in their development.

6.    Perform in-progress or incremental evaluations of work products and services against process descriptions, standards, and procedures.

7.    Identify each case of noncompliance found during the evaluations.

8.    Identify lessons learned that could improve processes for future products and services.

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Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP 
 
OID
Project
management
 
PP
 PMC
 SAM 
 
IPM
 RSKM
 
QPM
Engineering
 
RD
 RM
 TS
 PI
 VE
 VA
Support
 
CM
 PPQA
 MA
 
DAR
 CAR