Pilot process and technology improvements to select which ones to implement.

Pilots are performed to assess new and unproven major changes before they are broadly deployed, as appropriate.

The implementation of this specific practice may overlap with the implementation of the Implement the Action Proposals specific practice in the Causal Analysis and Resolution process area (e.g., when causal analysis and resolution is implemented organizationally or across multiple projects).

Typical Work Products

1.    Pilot evaluation reports

2.    Documented lessons learned from pilots

Subpractices

1.    Plan the pilots.

When planning pilots, it is critical to define quantitative criteria to be used for evaluating pilot results.

2.    Review and get relevant stakeholder agreement on the plans for the pilots.

3.    Consult with and assist the people performing the pilots.

4.    Perform each pilot in an environment that is characteristic of the environment present in a broadscale deployment.

5.    Track the pilots against their plans.

6.    Review and document the results of pilots.

Pilot results are evaluated using the quantitative criteria defined during pilot planning. Reviewing and documenting the results of pilots usually involves the following:

·   Deciding whether to terminate the pilot, replan and continue the pilot, or proceed with deploying the process and technology improvement

·   Updating the disposition of process- and technology-improvement proposals associated with the pilot

·   Identifying and documenting new process- and technology-improvement proposals as appropriate

·   Identifying and documenting lessons learned and problems encountered during the pilot