Process
Areas
(staged)

Level 2
 
RM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VE
 VA
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5
 
OID
 CAR

 SP 3.4 Package and Deliver the Product or Product Component
Process AreaPI
Level3
GoalSG 3
PracticeSP 3.4

Package the assembled product or product component and deliver it to the appropriate customer.

Refer to the Verification process area for more information about verifying the product or an assembly of product components before packaging.

Refer to the Validation process area for more information about validating the product or an assembly of product components before packaging.


The packaging requirements for some products can be addressed in their specifications and verification criteria. This is especially important when items are stored and transported by the customer. In such cases, there may be a spectrum of environmental and stress conditions specified for the package. In other circumstances, factors such as the following may become important:

·   Economy and ease of transportation (e.g., containerization)

·   Accountability (e.g., shrink wrapping)

·   Ease and safety of unpacking (e.g., sharp edges, strength of binding methods, childproofing, environmental friendliness of packing material, and weight)

The adjustment required to fit product components together in the factory could be different from the one required to fit product components together when installed on the operational site. In that case, the product’s logbook for the customer should be used to record such specific parameters.

Typical Work Products

1.    Packaged product or product components

2.    Delivery documentation

Subpractices

1.    Review the requirements, design, product, verification results, and documentation to ensure that issues affecting the packaging and delivery of the product are identified and resolved.

2.    Use effective methods to package and deliver the assembled product.

For Software Engineering

Examples of software packaging and delivery methods include the following:

·   Magnetic tape

·   Diskettes

·   Hardcopy documents

·   Compact disks

·   Other electronic distribution such as the Internet

  

  

3.    Satisfy the applicable requirements and standards for packaging and delivering the product.

Examples of requirements and standards include those for safety, the environment, security, transportability, and disposal.

  

For Software Engineering

Examples of requirements and standards for packaging and delivering software include the following:

·   Type of storage and delivery media

·   Custodians of the master and backup copies

·   Required documentation

·   Copyrights

·   License provisions

·   Security of the software

  

  

4.    Prepare the operational site for installation of the product.

Preparing the operational site may be the responsibility of the customer or end users.

5.    Deliver the product and related documentation and confirm receipt.

6.    Install the product at the operational site and confirm correct operation.

Installing the product may be the responsibility of the customer or the end users. In some circumstances, very little may need to be done to confirm correct operation. In other circumstances, final verification of the integrated product occurs at the operational site.

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Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP 
 
OID
Project
management
 
PP
 PMC
 SAM 
 
IPM
 RSKM
 
QPM
Engineering
 
RD
 RM
 TS
 PI
 VE
 VA
Support
 
CM
 PPQA
 MA
 
DAR
 CAR