Train the people performing or supporting the process as needed.
The purpose of this generic practice is to ensure that the people have the necessary skills and expertise to perform or support the process.
Appropriate training is provided to the people who will be performing the work. Overview training is provided to orient people who interact with those performing the
work.
Examples of methods for providing training include self-study; self-directed training; self-paced, programmed instruction; formalized on-the-job training; mentoring; and formal and
classroom training.
Training supports the successful performance of the process by establishing a common understanding of the process and by imparting the skills and knowledge needed to perform the
process.
Experience (e.g., participation in a project with responsibility for managing some acquisition processes) may be substituted for training.
The acquisition organization should conduct a training needs analysis to understand its process training needs at both the organization and project levels. Then, appropriate training vehicles
can be identified and provided to minimize process performance-related risks.
Refer to the Organizational Training process area for more information about training the people performing or supporting the process.