Process
Areas
(staged)

Level 2
 RM
 ARD
 PP
 PMC
 AM
 SSAD
 MA
 PPQA
 CM
Level 3
 ATM
 AVER
 AVAL
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 OPP
 QPM
Level 5
 OID
 CAR

 GP 2.8 Monitor and Control the Process
GoalGG 2
PracticeGP 2.8

Monitor and control the process against the plan for performing the process and take appropriate corrective action.

The purpose of this generic practice is to perform the direct day-to-day monitoring and controlling of the process. Appropriate visibility into the process is maintained so that appropriate corrective action can be taken when necessary. Monitoring and controlling the process involves measuring appropriate attributes of the process or work products produced by the process.

Refer to the Project Monitoring and Control process area for more information about monitoring and controlling the project and taking corrective action.

Refer to the Measurement and Analysis process area for more information about measurement.

The project collects and analyzes measurements from the acquirer and from the supplier to effectively monitor and control the project.

Subpractices

1.    Measure actual performance against the plan for performing the process.

Measurements are collected from the process, its work products, and its services.

2.    Review accomplishments and results of the process against the plan for performing the process.

3.    Review activities, status, and results of the process with the immediate level of management responsible for the process and identify issues. Reviews are intended to provide the immediate level of management with appropriate visibility into the process. The reviews can be both periodic and event driven.

4.    Identify and evaluate effects of significant deviations from the plan for performing the process.

5.    Identify problems in the plan for performing the process and in the execution of the process.

6.    Take corrective action when requirements and objectives are not being satisfied, when issues are identified, or when progress differs significantly from the plan for performing the process.

There are inherent risks that should be considered before corrective action is taken.

Corrective action may include the following:

·       Taking remedial action to repair defective work products or services

·       Changing the plan for performing the process

·       Adjusting resources, including people, tools, and other resources

·       Negotiating changes to established commitments

·       Securing change to requirements and objectives that must be satisfied

·       Terminating the effort

 

7.    Track corrective action to closure.

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Process
Areas(continuous)

Process
management  
 OPF
 OPD
 OT  
 OPP 
 OID
Project
management
 PP
 PMC
 IPM
 QPM
 RSKM
 REQM
Acquisition
 AM
 SSAD 
 ARD
 ATM
 AVER
 AVAL
Support
 CM
 PPQA
 MA
 DAR
 CAR