A Process Management Process Area at Maturity Level 3
The purpose of Organizational Process Focus (OPF) is to plan, implement, and deploy organizational process improvements based on a thorough understanding of current strengths and weaknesses
of the organization’s processes and process assets.
The organization’s processes include all processes used by the organization and its projects. Candidate improvements to the organization’s processes and process assets are obtained from
various sources, including the measurement of processes, lessons learned in implementing processes, results of process appraisals, results of product evaluation activities, results of benchmarking against other organizations’ processes, and
recommendations from other improvement initiatives in the organization.
Process improvement occurs in the context of the organization’s needs and is used to address the organization’s objectives. The organization encourages participation in process improvement
activities by those who perform the process. The responsibility for facilitating and managing the organization’s process improvement activities, including coordinating the participation of others, is typically assigned to a process group. The
organization provides the long-term commitment and resources required to sponsor this group and to ensure the effective and timely deployment of improvements.
The acquirer encourages supplier participation in process improvement activities.
Careful planning is required to ensure that process improvement efforts across the organization are adequately managed and implemented. The organization’s process improvement planning results
in a process improvement plan.
The organization’s process improvement plan addresses appraisal planning, process action planning, pilot planning, and deployment planning. Appraisal plans describe the appraisal timeline and
schedule, the scope of the appraisal, resources required to perform the appraisal, the reference model against which the appraisal will be performed, and logistics for the appraisal.
Process action plans usually result from appraisals and document how improvements targeting weaknesses uncovered by an appraisal will be implemented. Sometimes the improvement described in
the process action plan should be tested on a small group before deploying it across the organization. In these cases, a pilot plan is generated.
Finally, when the improvement is to be deployed, a deployment plan is created. This plan describes when and how the improvement will be deployed across the
Organizational process assets are used to describe, implement, and improve the organization’s processes (see the definition of “organizational process assets” in the
Refer to the Organizational Process Definition process area for more information about organizational process assets.
Refer to the Organizational Training process area for more information about the coordination of training.
Refer to the Measurement and Analysis process area for more information about analyzing measures.
Specific Goal and Practice Summary
SG 1 Determine Process Improvement Opportunities
SP 1.1 Establish Organizational Process Needs
SP 1.2 Appraise the Organization’s Processes
SP 1.3 Identify the Organization’s Process Improvements
SG 2 Plan and Implement Process Actions
SP 2.1 Establish Process Action Plans
SP 2.2 Implement Process Action Plans
SG 3 Deploy Organizational Process Assets and Incorporate Experiences
SP 3.1 Deploy Organizational Process Assets
SP 3.2 Deploy Standard Processes
SP 3.3 Monitor the Implementation
SP 3.4 Incorporate Experiences into Organizational Process Assets
Specific Practices by Goal