Identify improvements to the organization's processes and process assets.
Typical Work Products
1. Analysis of candidate process improvements
2. Identification of improvements for the organization's processes
Subpractices
1. Determine candidate process improvements.
Candidate process improvements are typically determined by doing the following:
· Measure the processes and analyze the measurement results
· Review the processes for effectiveness and suitability
· Review the lessons learned from tailoring the organization’s set of standard processes
· Review the lessons learned from implementing the processes
· Review process improvement proposals submitted by the organization’s managers, staff, and other relevant stakeholders
· Solicit inputs on process improvements from senior management and leaders in the organization
· Examine the results of process appraisals and other process-related reviews
· Review results of other organizational improvement initiatives
2. Prioritize the candidate process improvements.
Criteria for prioritization are as follows:
· Consider the estimated cost and effort to implement the process improvements
· Appraise the expected improvement against the organization’s improvement objectives and priorities
· Determine the potential barriers to the process improvements and develop strategies for overcoming these barriers
Examples of techniques to help determine and prioritize the possible improvements to be implemented include the following:
· A gap analysis that compares current conditions in the organization with optimal conditions
· Force-field analysis of potential improvements to identify potential barriers and strategies for overcoming those barriers
· Cause-and-effect analyses to provide information on the potential effects of different improvements that can then be compared
3. Identify and document the process improvements that will be implemented.
4. Revise the list of planned process improvements to keep it current.