Assess the effectiveness of the organization’s training program.

A process should exist to determine the effectiveness of training (i.e., how well training is meeting the organization’s needs).

Measures may be taken to assess the benefits of training against both the project’s and organization’s objectives. Particular attention should be paid to the need for various training methods, such as training teams as integral work units. When used, performance objectives should be shared with course participants, unambiguous, observable, and verifiable. The results of the training-effectiveness assessment should be used to revise training materials as described in the Establish a Training Capability specific practice.

Typical Work Products

1.    Training-effectiveness surveys

2.    Training program performance assessments

3.    Instructor evaluation forms

4.    Training examinations

Subpractices

1.    Assess in-progress or completed projects to determine whether staff knowledge is adequate for performing project tasks.

2.    Provide a mechanism for assessing the effectiveness of each training course with respect to established organizational, project, or individual learning (or performance) objectives.

3.    Obtain student evaluations of how well training activities met their needs.