Establish and maintain definitions of the measures that are to be included in the organization’s process-performance analyses.
Refer to the Measurement and Analysis process area for more information about selecting measures.
Typical Work Products
1. Definitions for the selected measures of process performance
Subpractices
1. Determine which of the organization’s business objectives for quality and process performance need to be addressed by the measures.
2. Select measures that provide appropriate insight into the organization’s quality and process performance.
The Goal Question Metric paradigm is an approach that can be used to select measures that provide insight into the organization’s business objectives.
Examples of criteria used to select measures include the following:
· Relationship of the measures to the organization’s business objectives
· Coverage that the measures provide over the entire life of the product or service
· Visibility that the measures provide into the process performance
· Availability of the measures
· Extent to which the measures are objective
· Frequency at which the observations of the measure can be collected
· Extent to which the measures are controllable by changes to the process or subprocess
· Extent to which the measures represent the users’ view of effective process performance
3. Incorporate the selected measures into the organization’s set of common measures.
Refer to the Organizational Process Definition process area for more information about establishing organizational process assets.
4. Revise the set of measures as necessary.
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CMMI-DEV 1.2
4. 
SP 1.2 Establish Process-Performance Measures