Incorporate process-related work products, measures, and improvement information derived from planning and performing the process into the organizational process assets.

Typical Work Products

1.    Process improvement proposals

2.    Process lessons learned

3.    Measurements on the organizational process assets

4.    Improvement recommendations for the organizational process assets

5.    Records of the organization's process improvement activities

6.    Information on the organizational process assets and improvements to them

Subpractices

1.    Conduct periodic reviews of the effectiveness and suitability of the organization’s set of standard processes and related organizational process assets relative to the organization’s business objectives.

2.    Obtain feedback about the use of the organizational process assets.

3.    Derive lessons learned from defining, piloting, implementing, and deploying the organizational process assets.

4.    Make available lessons learned to the people in the organization as appropriate.

Actions may have to be taken to ensure that lessons learned are used appropriately.

5.    Analyze the organization's common set of measures.

Refer to the Measurement and Analysis process area for more information about analyzing measures.

Refer to the Organizational Process Definition process area for more information about establishing an organizational measurement repository, including common measures.

6.    Appraise the processes, methods, and tools in use in the organization and develop recommendations for improving the organizational process assets.

This appraisal typically includes the following:

·   Determining which of the processes, methods, and tools are of potential use to other parts of the organization

·   Appraising the quality and effectiveness of the organizational process assets

·   Identifying candidate improvements to the organizational process assets

·   Determining compliance with the organization’s set of standard processes and tailoring guidelines

7.    Make the best of the organization's processes, methods, and tools available to the people in the organization as appropriate.

8.    Manage process improvement proposals.

Process improvement proposals can address both process and technology improvements.

The activities for managing process improvement proposals typically include the following:

·   Soliciting process improvement proposals

·   Collecting process improvement proposals

·   Reviewing process improvement proposals

·   Selecting the process improvement proposals that will be implemented

·   Tracking the implementation of process improvement proposals

Process improvement proposals are documented as process change requests or problem reports, as appropriate.

Some process improvement proposals may be incorporated into the organization’s process action plans.

9.    Establish and maintain records of the organization's process improvement activities.