Strengths, weaknesses, and improvement opportunities for the organization’s processes are identified periodically and as needed.
Strengths, weaknesses, and improvement opportunities may be determined relative to a process standard or model such as a CMMI model or International Organization for Standardization (ISO)
standard. Process improvements should be selected to address the organization’s needs.
Changing business objectives, legal and regulatory requirements, and results of benchmarking studies may be sources of process improvement opportunities.