Track change requests for configuration items.

Change requests address not only new or changed requirements but also failures and defects in work products.

Change requests can be initiated either by the acquirer or supplier. Changes that impact acquirer work products and supplier deliverables as defined in the supplier agreement are handled through the acquirer’s configuration management process.

Change requests are analyzed to determine the impact that the change will have on the work product, related work products, the budget, and the schedule.

Typical Work Products

1.    Change requests

Typical Supplier Deliverables

1.    Change requests

Subpractices

1.    Initiate and record change requests in the change request database.

2.    Analyze the impact of changes and fixes proposed in change requests.

The acquirer analyzes the impact that submitted change requests may have on supplier agreements.

Refer to the Solicitation and Supplier Agreement Development process area for more information about changing the supplier agreement.

3.    Review change requests to be addressed in the next baseline with relevant stakeholders and get their agreement.

Conduct the change request review with appropriate participants. Record the disposition of each change request and the rationale for the decision, including success criteria, a brief action plan if appropriate, and needs met or unmet by the change. Perform the actions required in the disposition, and report results to relevant stakeholders.

4.    Track the status of change requests to closure.