Process
Areas
(staged)

Level 2
 RM
 ARD
 PP
 PMC
 AM
 SSAD
 MA
 PPQA
 CM
Level 3
 ATM
 AVER
 AVAL
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 OPP
 QPM
Level 5
 OID
 CAR

 SP 2.2 Take Corrective Action
Process AreaPMC
Level2
GoalSG 2
PracticeSP 2.2

Take corrective action on identified issues.

Some corrective actions may be assigned to a supplier. The acquirer oversees corrective actions assigned to the supplier, as appropriate.

Typical Work Products

1.    Corrective action plans

Typical Supplier Deliverables

1.    Corrective action plans for supplier issues

Subpractices

1.    Determine and document the appropriate actions needed to address identified issues.

Refer to the Project Planning process area for more information about the project plan when replanning is needed.

Examples of potential actions include the following:

·       Modifying the statement of work

·       Modifying requirements

·       Revising estimates and plans

·       Renegotiating commitments

·       Adding resources

·       Changing processes

·       Revising project risks

 

2.    Review and get agreement with relevant stakeholders on the actions to be taken.

3.    Negotiate changes to internal and external commitments.

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Process
Areas(continuous)

Process
management  
 OPF
 OPD
 OT  
 OPP 
 OID
Project
management
 PP
 PMC
 IPM
 QPM
 RSKM
 REQM
Acquisition
 AM
 SSAD 
 ARD
 ATM
 AVER
 AVAL
Support
 CM
 PPQA
 MA
 DAR
 CAR