Process
Areas
(staged)

Level 2
 RM
 ARD
 PP
 PMC
 AM
 SSAD
 MA
 PPQA
 CM
Level 3
 ATM
 AVER
 AVAL
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 OPP
 QPM
Level 5
 OID
 CAR

 SP 2.1 Analyze Issues
Process AreaPMC
Level2
GoalSG 2
PracticeSP 2.1

Collect and analyze issues and determine corrective actions necessary to address them.

Corrective action is taken for both acquirer deviations and when supplier execution does not align with project planning (e.g., milestones and work product date slippages).

Many issues and corrective actions are the sole responsibility of the acquirer and may include information that should not be shared with the supplier (e.g., source selection sensitive, re-competition, and internal staffing).

Typical Work Products

1.    List of issues needing corrective actions

Typical Supplier Deliverables

1.    List of supplier issues needing corrective action by the acquirer

Subpractices

1.    Gather issues for analysis.

Issues are collected from reviews and the execution of other processes.

Examples of issues to be gathered include the following:

·       Issues discovered when performing technical reviews, verification, and validation activities

·       Significant deviations in project planning parameters from estimates in the project plan

·       Commitments (either internal or external) that have not been satisfied

·       Significant changes in risk status

·       Data access, collection, privacy, or security issues

·       Stakeholder representation or involvement issues

 

2.    Analyze issues to determine the need for corrective action.

Refer to the Project Planning process area for more information about corrective action criteria.

Corrective action is required when the issue, if left unresolved, may prevent the project from meeting its objectives.

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Process
Areas(continuous)

Process
management  
 OPF
 OPD
 OT  
 OPP 
 OID
Project
management
 PP
 PMC
 IPM
 QPM
 RSKM
 REQM
Acquisition
 AM
 SSAD 
 ARD
 ATM
 AVER
 AVAL
Support
 CM
 PPQA
 MA
 DAR
 CAR