Evaluate the effect of changes on process performance.
Refer to the Quantitative Project Management process area for more information about analyzing process performance, stabilizing selected subprocesses, and determining
their capability to achieve objectives.
Once the changed process is deployed across the project, the effect of changes must be evaluated to gather evidence that the process change corrected the problem and improved
performance.
Typical Work Products
1. Measures of performance and performance change
Typical Supplier Deliverables
1. Base and derived supplier measurements
Subpractices
1. Measure the change in performance of the project’s defined process or of subprocesses, as appropriate.
This subpractice determines whether the selected change has positively influenced process performance and by how much.
2. Measure the capability of the project’s defined process or of subprocesses, as appropriate.
This subpractice determines whether the selected change has positively influenced the ability of the process to meet its quality and process-performance objectives, as determined by relevant
stakeholders.
An example of a change in the capability of the project’s defined change management process would be a change in the ability of the process to stay within its process-specification
boundaries. This change in capability can be statistically measured by calculating and comparing the range of time taken for processing a change request before and after the improvement has been made.