Establish and maintain definitions of measures to be included in the organization’s process-performance analyses.
Refer to the Measurement and Analysis process area for more information about specifying measures.
Typical Work Products
1. Definitions of selected measures of process performance
Subpractices
1. Determine which of the organization’s business objectives for quality and process performance should be addressed by the
measures.
2. Select measures that provide appropriate insight into the organization’s quality and process performance.
The measurement repository provides common measures for this purpose.
For business objectives addressed through acquisition, select process, product, and service level measures that provide insight into the process performance of suppliers and into the quality
of their deliverables.
Examples of criteria used to select measures include the following:
· Relationship of measures to the organization’s business objectives
· Coverage that measures provide over the life of the product or service
· Visibility that measures provide into process performance
· Availability of measures
· Extent to which measures are objective
· Frequency at which observations of the measure can be collected
· Extent to which measures are controllable by changes to the process or subprocess
· Extent to which measures represent the users’ view of effective process performance
· Extent to which measures provide insight that enables the acquirer to manage the project
3. Incorporate selected measures into the organization’s set of common measures.
Measures expected to be collected and reported by suppliers are incorporated into standard supplier agreement templates and standard service level agreements, as
appropriate.
4. Revise the set of measures as necessary.
Measures are periodically evaluated for their continued usefulness and ability to indicate process effectiveness.
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CMMI-ACQ 1.2
4. 
SP 1.2 Establish Process-Performance Measures