Establish and maintain the description of process needs and objectives for the organization.

The organization’s processes operate in a business context that must be understood. The organization’s business objectives, needs, and constraints determine the needs and objectives for the organization’s processes. Typically, issues related to finance, technology, quality, human resources, and marketing are important process considerations.

Issues related to the organization’s acquisition management needs are important process considerations.

Typical Work Products

1.    The organization’s process needs and objectives

Subpractices

1.    Identify policies, standards, and business objectives that are applicable to the organization’s processes.

2.    Examine relevant process standards and models for best practices.

3.    Determine the organization’s process-performance objectives.

Process-performance objectives may be expressed in quantitative or qualitative terms.

Refer to the Measurement and Analysis process area for more information about establishing measurement objectives.

4.    Define essential characteristics of the organization’s processes.

Essential characteristics of the organization’s processes are determined based on the following:

·       Processes currently being used in the organization

·       Standards imposed by the organization

·       Standards commonly imposed by customers of the organization

5.    Document the organization’s process needs and objectives.

6.    Revise the organization’s process needs and objectives as needed.