SP 1.4 Establish Training Capability

CMMI for Acquisition, version 1.2

4. Generic Goals and Generic Practices, and the Process Areas

4.16. Organizational Training

SG 1 Establish an Organizational Training Capability

SP 1.4 Establish Training Capability

Process Area	OT
Level	3
Goal	SG 1
Practice	SP 1.4

Establish and maintain a training capability to address organizational training needs.

Refer to the Decision Analysis and Resolution process area for more information about how to apply evaluation criteria when selecting training approaches and developing training materials.

Typical Work Products

1. Training materials and supporting artifacts

Subpractices

1. Select appropriate approaches to satisfy organizational training needs.

Many factors may affect the selection of training approaches, including audience-specific knowledge, costs and schedule, and the work environment. Selecting an approach requires consideration of the means to provide skills and knowledge in the most effective way possible given the constraints.

Examples of training approaches include the following:

· Classroom training

· Computer-aided instruction

· Guided self-study

· Formal apprenticeship and mentoring programs

· Facilitated videos

· Chalk talks

· Brown-bag lunch seminars

· Structured on-the-job training

2. Determine whether to develop training materials internally or to acquire them externally.

Determine the costs and benefits of internal training development and of acquiring training externally.

Example criteria that can be used to determine the most effective mode of knowledge or skill acquisition include the following:

· Performance objectives

· Time available to prepare for project execution

· Business objectives

· Availability of in-house expertise

· Availability of training from external sources

Examples of external sources of training include the following:

· Customer-provided training

· Commercially available training courses

· Academic programs

· Professional conferences

· Seminars

3. Develop or obtain training materials.

Training may be provided by the project, support groups, the organization, or an external organization. The organization’s training staff coordinates the acquisition and delivery of training regardless of its source.

Examples of training materials include the following:

· Courses

· Computer-aided instruction

· Videos

4. Develop or obtain qualified instructors.

To ensure that internal training instructors have the necessary knowledge and training skills, criteria can be defined to identify, develop, and qualify them. In the case of external training, the organization’s training staff can investigate how the training provider determines which instructors will deliver the training. This can also be a factor in selecting or continuing to use a training provider.

5. Describe the training in the organization’s training curriculum.

Examples of the information provided in training descriptions for each course include the following:

· Topics covered in the training

· Intended audience

· Prerequisites and preparation for participating

· Training objectives

· Length of the training

· Lesson plans

· Completion criteria for the course

· Criteria for granting training waivers

6. Revise training materials and supporting artifacts as necessary.

Examples of situations in which training materials and supporting artifacts may need to be revised include the following:

· Training needs change (e.g., when new technology associated with the training topic is available)

· An evaluation of the training identifies the need for change (e.g., evaluations of training effectiveness surveys, training program performance assessments, or instructor evaluation forms)

Keywords : acquisition ; appropriate ; assessment ; business objectives ; customer ; DAR ; development ; establish and maintain ; objective ; PERT ; process ; process area ; product ; program ; project ; reference ; subpractice ; training ; typical work product ; work product